Travel insurer PassportCard launches new ‘When ‘It’ Happens’ brand campaign via Keep Left
With the countdown to the summer holidays on, PR and creative agency Keep Left has launched an integrated brand campaign for PassportCard, its first work for the new travel insurance disruptor.
The campaign ‘When ‘It’ Happens’ leans into the reality that no matter how prepared you are when you travel, unexpected things can happen that leave you feeling unprepared.
Says Laura Agricola, strategy director, Keep Left: “Our approach for this campaign was to shout loud and clear that while mishaps can be an inevitable part of travel, they don’t need to mark the end of the good times. ‘When ‘It’ Happens’ shows how PassportCard customers can navigate those unexpected curveballs with confidence and turn unforeseen challenges into unforgettable stories.”
Two in three Australians (62 per cent) have – or know someone who has – experienced an issue when travelling, with only 15 per cent saying they anticipated the problem, according to new research commissioned by PassportCard.
Says Agricola: “We’re introducing a new type of travel insurance to the Australian market with a very different value proposition. PassportCard understands it is the only company in the world to offer instant payouts for the three most common claims and 24-hour support. So, our strategy was to tell this story clearly and reframe travel insurance from a grudge purchase to adventure assurance.”
Says Brona Hyndman, head of marketing, PassportCard: “From delayed luggage to unexpected monkey bites and street food surprises, many ‘adventures’ cannot be predicted.
“Our brand campaign is about driving awareness for this unique offering and showing Aussie travellers we’ve got their back with instant payouts for medical emergencies, delayed luggage, and stolen cash. We’re that extra layer of peace of mind when you take a trip. As long as you’ve packed your PassportCard, you’re prepared for when ‘it’ happens” and can get back to your holiday, faster.”
Says Blair Kimber, executive creative director, Keep Left: “There’s nothing worse than being left high and dry when ‘it’ happens on holiday. The playful tone of this campaign gives us endless opportunities to play with all the unexpected moments that could, and often do, happen on holiday and show how PassportCard is there to give you instant support when you need it most.”
The brand campaign is being rolled out across OOH, radio, digital/social, and PR.
Play the radio campaigns below:
PassportCard
CEO: Peter Klemt
Chief Commercial Officer: Liz Telford
Head of Marketing: Brona Hyndman
Media planner: Amanda Buckley (consultant)
Keep Left
CEO: Caroline Catterall
Client Partner: Jessica Williams
Strategy Director: Laura Agricola
Executive Creative Director: Blair Kimber
National Director of PR: Tim Lele
Copywriter: Ruby Gill, Heath Kunde
Senior Art Director: Thomas Rennie
Senior PR Specialist: Jess Sexton
PR Specialist: Ainsley Piggot
Designers: Giorgia Fichera, Hannah Palmer
Strategist: Harris Galloway, Zach Edwards
Director Content and Performance: Larissa Thorne
Project Manager: Jeremiah Espanto
Agency Producer/Director: Ant Dinham
PR Executive: Morgan Griffin
Digital Media: Incubeta
Yhanys Cabral: Digital Marketing Manager
Jeremy Parker: Group Account Director
1 Comment
I like this a lot.
Really good, simple ‘problem/answer solution’ platform.
Just one thought.
If you’d shown it to Mo and Jo, they would’ve said,
“Great! [actually they would’ve said ‘grouse’].
But try and get the brand name in there.
So, make it ‘When ‘it’ happens. Passport Payout happens’.
And Passport works great with Payout so it’ll work with the jingle.
BTW. Where’s the jingle?’