The ANZ Falcon is back. And now it’s personal in new fraud protection campaign via Special + PHD


ANZ has launched a new campaign via Special and PHD to educate customers about its advanced fraud protection technology ANZ Falcon.


Since the iconic ANZ Falcon campaign was first launched to the Australian market in 2006, fraud has evolved. And so too has ANZ Falcon technology – it now learns from ANZ customers to provide personalised fraud protection 24/7.

This is the focus of the new campaign, ‘DoppelFalcons’, which brings to life ANZ Falcon through lookalike falcons that help spot the difference between the customer and fraud.

The campaign features customers as they interact with a range of banking products. All the while, their DoppelFalcons are keeping watch 24/7, collectively monitoring millions of transactions every day.

The ANZ Falcon is back. And now it’s personal in new fraud protection campaign via Special + PHD The ANZ Falcon is back. And now it’s personal in new fraud protection campaign via Special + PHD

Says Sian Chadwick, general manager marketing, Australia, ANZ: “The campaign demonstrates to our customers that ANZ has fraud protection that’s personal to them. Rather than just one falcon, it’s almost as if everyone has their very own falcon, protecting them 24/7, whenever or however they pay, learning from thousands of data points on their transactions.”

Says Ryan Fitzgerald, ECD Special: “With fraud and scams on the rise, who wouldn’t want one of the world’s foremost avian predators on their side? ANZ customers can feel a little bit safer with the DoppelFalcons in the world.”

Media amplification of the campaign will help give audiences confidence in ANZ’s security credentials through high impact media such as a 12-metre ‘3D’ falcon perched on Bourke Street, and make the benefits feel tangible through a personalised dynamic online video approach.

Says David Bielenberg, head of strategy and planning at PHD Melbourne: “The falcon has given us licence to play across a combination of trusted media environments and contextually relevant moments to highlight ANZ’s security features to a new generation.”

The ANZ Falcon is back. And now it’s personal in new fraud protection campaign via Special + PHD The ANZ Falcon is back. And now it’s personal in new fraud protection campaign via Special + PHD The ANZ Falcon is back. And now it’s personal in new fraud protection campaign via Special + PHD

The film was directed by Steve Rogers via Revolver, with all VFX being produced by Alt.VFX.

As a founding partner of Shift 20 Initiative, ANZ continues to prioritise and pursue best practice for representation, inclusion and accessibility of people living with disability in advertising through this campaign.

The campaign launched 14 April and will include extensions for ANZ Plus and Everyday Banking. It will run across TV, online video, audio, OOH, print, social, search in addition to owned channels.

Falcon is a registered trademark of Fair Isaac Corporation.

Client: ANZ
General Manager of Brand Strategy & Marketing: Sian Chadwick
Head of Marketing, Brand & Advertising: Patrick Barbaro
Head of Marketing, ANZ Plus & Deposits: Luana Hughes
Head of Marketing, Credit Cards & Personal Loans: Alex Djambov
Go-To-Market Lead – ANZ Plus, Deposits, Brand and Sponsorship:  Hayley Smith
Brand Strategy Lead: Tuulia Lampi
Production Lead: Sally Humphris
Campaign Manager (Brand): Sarah Murphy
Campaign Manager (Credit Cards): Isaac McCallum
Campaign Manager (ANZ Plus): Lisa D’Souza
Campaign Manager (Communications): Amy De Petro
Campaign Manager (PR): Maggie Joyce
Brand Strategy Manager: Daniel Bese
Social Media Associate:  Stacy Oularis
Digital Campaign Initiative Lead: Krista Pech
Marketing Journey Expert – Marcia Gomes

Creative Agency: Special Australia
Partner/CEO: Lindsey Evans
Partners/CCO: Julian Schreiber & Tom Martin
Partner/CSO: Bec Stambanis
Head of Strategy, Melbourne: Nathan Rogers
Strategic Planner: Laura Wiseman
Executive Creative Director:  Ryan Fitzgerald
Creative Directors:  Justin Butler & Leti Bozzolini
Creative Technologist: Laurent Marcus
Creatives:  Gabe Woodmansey & Jono Aidney
Team Lead & Director of Operations: Felicity Touzeau
Team Lead & Director of Business Management: Ollie May
Business Director: Meg De Laurier
Business Manager: Ella Papilion & Lea Degove
Head of Production, Melbourne/Producer:  Sophie Simmons
Senior Producer: Glen Mcleod
Head of Stills Production: Nick Lilley
Director, Digital: James Simmons
Digital Producer: Gigi Song
Design Director: Dan Jones
Designer: Jen Bailey

Production Company:  Revolver
Director: Steve Rogers
Managing Director/Co-owner:  Michael Ritchie
Executive Producer/Producer: Pip Smart
DOP: Simon Duggan
Production Designer:  Steven Jones-Evans
Casting:  Peta Einberg Casting

Editing:  ARC EDIT
Editor:  Elise Butt
Executive Producer:  Winnie O’Neil
Editor’s Assistant:  Carly Anne Kenneally
Visual Effects:  Alt.VFX
VFX Supervisor:  Jay Hawkins
VFX Producer:  Celeste Fairlie
Grade:  Trish Cahill

Music & Sound:  Rumble Studios
Executive Producer:  Michael Gie
Composer:  Jeremy Richmond
Sound Designer:  Tone Aston
Sound Producer:  Irene Kakopieros

Stills Production:  Louis & Co
Photographer: Mat Baker
Executive Producer:  Louis Molines
Producer: Luke Della Santa
Retouching:  Electric Art

Media Agency: PHD Australia
Managing Director – Simon Lawson
Head of Strategy -David Bielenberg
Group Business Director – Jordan Smith
Group Planning Director: Rawanne Auda
Planning Manager -Kate Phillips
Investment Director: Kaitlin Despott
Investment Manager – Emir Omanovic
Digital Director – Callum Henderson
Digital Manager – Sam Cook
Digital Executive – Millie Coad
Account Coordinator – Christopher Simic
Activation Account Director – Rahil Shah
Head of Resolution Melbourne – James Hanley
Experience Manager – Christen Fernandes

PR Agency: ThrivePR
Executive Director – Snezna Kerekovic
Group Account Director – Nathan McGregor
Account Manager – Madeleine Rawson
Account Executive – Max Meaden
Social Media + Influencer Account Director – Bianca Wilmott
Digital Content Producer – Bethany Fuller
Senior Media Adviser – Brad Howarth