Quiip promotes Larah Kennedy and Will Barber to general manager + client services director roles

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Quiip promotes Larah Kennedy and Will Barber to general manager + client services director roles

Quiip, one of Australia’s leading specialists in social media and online community management, has announced the appointment of Larah Kennedy to the newly created role of general manager and Will Barber as client services director, off the back of a successful 2023.


The appointments come as Larah Kennedy is promoted from the role of client services director, a position she has held for three successful years. Following a three year tenure as senior community manager at Quiip, Will Barber is promoted to take over the duties and responsibilities previously held by Kennedy.

Kennedy and Barber have a proven track record of excellence in client services and have both consistently demonstrated exceptional leadership skills throughout their tenures.

In her role as client services director, Larah Kennedy played a pivotal role in expanding and enhancing Quiip’s client relationships, as well as spearheading innovative strategies to drive growth.

Quiip CEO, Alison Michalk, expresses her confidence in the appointments: “I am delighted to promote Larah Kennedy and Will Barber to the roles of General Manager and Client Services Director. Their extensive experience and unwavering commitment to Quiip’s mission make them the perfect candidates. I do not doubt that under Larah’s leadership, Quiip will continue to thrive.”

As general manager, Kennedy will oversee the overall operations and strategic direction of the company, working closely with the senior team to drive growth, innovation, and client satisfaction. Barber will focus on fostering client relationships, as well as accelerating growth at Quiip.

Says Kennedy: “I am honoured to take on the responsibilities of general manager at Quiip. I look forward to leading our talented team and driving Quiip’s success while continuing to cultivate meaningful relationships with our clients.”

Says Barber: “I am really excited to take on the role of client services director at Quiip, and have big shoes to fill. I look forward to supporting our fantastic clients and contributing to the continued success of our dedicated team.”

The appointments underscore Quiip’s commitment to recognising and nurturing talent within the organisation. Kennedy and Barber’s appointments also follow Quiip’s impressive growth in 2023, marked by its growing list of clientele and the introduction of its Employee Stock Ownership Plan (ESOP) in collaboration with two senior staff members. Larah Kennedy, then client services director and now general manager and Lauren Piro, people and culture director are the company’s first employee owners.