Sydney Airport hopes ‘PFT’ teaser campaign will bring travellers flying into revamped retail zone

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FROST-Sydney Airport-LOW.jpgSydney Airport has launched a million-dollar consumer advertising campaign to promote the new food, beverage and retail offering at its international terminal, the culmination of a $500 million revitalisation of the facility commenced in 2007.

 

The integrated campaign developed by Sydney-based Frost* commenced on Sunday, with an unbranded two week teaser phase using radio, outdoor and online to create a tongue-in-cheek, fictional medical condition called PFT – Pre-Flight Tension.

The teaser campaign will resolve in mid-June with launch advertisementsfor the airport’s new retail precinct, positioned as the ideal antidoteto PFT, which aim to encourage leisure travellers to arrive early andenjoy the dynamic new shopping and dining experience being offered onhome soil.

 

The strategy was informed by quantitative research,which showed that one in four travellers experience significant stressbefore an overseas trip.

 

“Consumers were telling us that theyfind departing for a holiday abroad really stressful, reaching acrescendo at the airport” said Vince Frost, creative director and chairman at Frost*. “This insight was the jumping-off point for thecreative campaign, which seeks to first acknowledge this phenomenon,crystalising an emotional scenario that travellers can identify with.This engagement will open them up to further communication about howthe new experience offered at Sydney Airport can play a role inalleviating this anxiety and actually become an exciting part of theholiday”.

 

FROST-Sydney Airport PFT Billboards landscape1.jpgFROST-Sydney Airport PFT Billboards landscape2.jpgThe light-hearted teaser ads, which are presentedsomewhat like government health education campaigns, will drive peopleto a microsite for tips on easing pre-flight stress by planning for theairport as you would the holiday, allowing yourself plenty of time andarriving early.

 

Sydney Airport hopes the new shops and foodoutlets, which include an offshoot of the Bambini Wine Room andAustralia’s only Victoria’s Secret store, will make spending more timeat the airport a much more enticing prospect than perhaps it was in thepast.

 

The Sydney Airport campaign is targeting regulartravellers aged 20 – 55 who take at least one overseas holiday per yearand who’ve already booked a trip. The teaser phase will include two30-second radio spots, outdoor advertising on taxi backs and supersites at the airport, as well as online advertising on the ‘traveltips’ sections of major travel websites. The microsite,  features a quizto identify which kind of traveller you are and will shortly launch twohumorous films, bringing the PFT ‘condition’ to life, to also be seededon YouTube.

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The second phase of the campaign, announcing therevitalisation of the airport’s international terminal shopping zone,will include press, radio and online advertising and feature food andbeverage, duty free and fashion executions.

 

In addition to theadvertising work, Frost* created the new identity and environmentalgraphics for Sydney Airport’s retail precinct.