Skincare influencer tells all in Cetaphil’s new ‘Hype-Free Skincare’ campaign via Emotive


Following a competitive pitch, Galderma Australia, one of the world’s leading skin care companies has appointed Emotive as strategic and creative agency across its range of consumer brands including Cetaphil, Benzac, and Loceryl.


The first campaign for Cetaphil, ‘Hype-Free Skincare’, launches today.

Known for its affordable, effective skincare, especially for sensitive skin, as well as for its slightly medicinal packaging, Cetaphil has been a familiar fixture in Aussie bathrooms for decades. Unfortunately, this doesn’t make it the most exciting product on the shelf, especially for younger audiences. But while some might think having moisturisers that moisturise, cleansers that cleanse and products that are safe and work for everyone makes Cetaphil boring, when it comes to skincare, boring is good. Against a background of increasingly excessive skincare routines and expensive products, Cetaphil stands out as something altogether simpler and more accessible.

Now live, Cetaphil’s Hype-Free Skincare campaign features a shocking confession from a fictitious skincare influencer – and secret Cetaphil lover – whose identity has been hidden for their own protection.

There is also an Influencer Protection Program hotline for other skincare influencers – and closet Cetaphil fans – in need of support due to their addiction to the simple but undeniably effective skincare brand.

Says Leah Elder, digital and eCommerce lead, Galderma: “The world of social media has influenced what we share so much. When it comes to skincare if its ‘not ideal for a #shelfie’ or hyped up we’re less inclined to share it. Our HYPE-FREE campaign is a hilarious dramatisation of a fictitious influencer having to hide behind a pixel, voice warp and a protection program to conceal that it’s the trusted, humble brands like Cetaphil that may not make the YouTube glam table but you always have in your actual cabinet or get recommended by your dermatologist. We hope to make people laugh, we hope our closet fans relate and we hope newbies get to know us a little more.”

Says Simon Joyce, CEO and founder, Emotive: “We are thrilled to be working with such an innovative business in Galderma. With Cetaphil, they have been bringing accessible skincare to the masses since 1947 and in a category fuelled by hype, there’s something incredibly refreshing about a product that does what it says on the packaging.”

Says James Pash, creative director at Emotive: “Cetaphil was created by a pharmacist decades before social media, and it shows. Luckily for us, the team at Cetaphil was brave enough to let us embrace this truth. ‘Hype-Free Skincare’ highlights just how unpretentiously effective Cetaphil is by parodying the world of ‘skinfluencer’ endorsements and ‘skintertainment’ (they’re real terms, I’m sorry to say).”

The appointment signals further momentum for the independent agency and follows the recent win of the Pernod Ricard, ARN and Modibodi accounts.

Client: Galderma
Digital & eCommerce Lead: Leah Elder
General Manager of Consumer: Ian Isherwood

Creative Agency: Emotive
CEO: Simon Joyce
Managing Partner & Head of Strategy: Michael Hogg
Business Director: Ciaran Miller-Stubbs
Creative Director: James Pash
Senior Strategist: Anna-Claire Clendon
Art Director: Amanda Alegre
Junior Art Director: Jackson Tate
Junior Copywriter: Cameron Burnett
Designer: Alex King

Production: Emotive Productions
Executive Producer: Katrina Maw
Senior Producer: Michael Hollis
Director: Rory Pearson
Editor: Alex Guterres
DOP: Josh Flavell
Gaffer: Craig Sykes
Art & wardrobe: Bou Design House
Casting: Peta Einberg
Colourist: Matt Fezz
Sound: Electric Sheep Music
Senior Sound Designer: Joe Mount
Executive Producer: Kate Stenhouse

Skincare influencer tells all in Cetaphil’s new ‘Hype-Free Skincare’ campaign via Emotive Skincare influencer tells all in Cetaphil’s new ‘Hype-Free Skincare’ campaign via Emotive Skincare influencer tells all in Cetaphil’s new ‘Hype-Free Skincare’ campaign via Emotive