CHE Proximity supports the launch of AGL Essentials with ‘The Art of the Un-Sell’ campaign

At a time when Australian energy prices are a national topic and consumer mistrust of the category is high, AGL recently engaged CHE Proximity for the launch of its new product, ‘Essentials’.

Offering consumers choice amid what many find to be a sea of confusing deals and discounts in the industry the new Essentials product instead simply offers low rates, fixed for 12 months.

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With production company Scoundrel, CHE Proximity collaborated with renowned Australian artist and director James Dive to create a campaign based around minimalist installations. Across three films, these installations depict the artful destruction of common annoyances and clichés of the retail world, from red sales balloons, to irritating retail voices and discount flyers. All subsequently reveal AGL’s bold, simple message: ‘No discounts. No tricks. Just low rates’. Just the start of an ongoing integrated campaign, these films are designed to be a force for disruption in a noisy and predictable category, eschewing voiceover and embracing provocative sound design.

Says Jamima White, head of marketing, AGL: “Many customers find discounts confusing. We were one of the first Australian energy retailers to offer consumers the choice and control of a guaranteed low rate product. This is just one of the new products and services we have launched to help give our customers a fairer, better deal.'”

Says Ant White, chief creative officer, CHE Proximity: “People just don’t believe the language of sales and discounts anymore. This campaign was all about the art of the unsell: customers are looking for transparency and don’t necessarily have time to decode hundreds of deals looking for the best offer. We’re proud to support AGL as they help customers trust this industry again.”

Client: AGL

Senior Operations Manager: Pravina Kumar