American Express backs Australian businesses with new content campaign via CX Lavender
American Express is backing Australian businesses and the brave individuals behind them with the launch of the American Express Idea Exchange initiative, created in partnership with CX Lavender.
World-renowned businessman, entrepreneur and Shark Tank star Andrew Banks has partnered with American Express for the Idea Exchange, which encompasses intimate workshops and larger seminars across Australia as well as a series of six content videos offering advice and inspiration to help small and medium-sized businesses thrive and grow.
Watch the web series on the Idea Exchange landing page here.
In addition to the web series starring Andrew Banks, the American Express campaign, executed with CX Lavender, includes eDMs, digital advertising, social media and a campaign landing page. All content drives the audience to the landing page where they have the opportunity to sign up for the seminars and enter a competition to win a spot at the workshops.
The aim of the Idea Exchange is to offer American Express business card members additional value beyond the core product of business cards. The events will give business owners a unique opportunity to come together to share their collective wisdom, experiences and ideas with one another.
Says Ryan Stubna, ECD and associate partner, CX Lavender: “Together with American Express and Andrew Banks, the Idea Exchange gave us the opportunity to truly bring to life American Express’ commitment to providing powerful backing to its card members. Running a business can be a lonely and high-pressure existence without a vibrant support ecosystem offering advice, guidance, validation and a vote of confidence, so we’re proud to be part of this initiative.”
Says Peter Likoudis, vice president marketing, American Express Global Commercial Services for Japan & Asia Pacific: “With the launch of the new American Express ‘Powerful Backing’ brand campaign earlier this year, we wanted to create an initiative that tangibly demonstrates how we back our business customers and support their efforts to grow and attract new customers. These American Express-only events are testament to the extraordinary experiences and benefits that come with being an American Express card member and will allow businesses to build valuable connections and generate new ideas they can apply to their businesses.”
Says Banks: “Business owners never stop; to succeed they must stay curious and ask the right questions. But it can feel overwhelming. It’s also important to realise you’re not alone and that you can’t do everything yourself. You’ve got to proactively create the time to step back. The Idea Exchange is a great way for business owners to take time out from being ‘in’ their business and to reflect on the experiences, success, learnings and ideas I can share, plus those of their peers in the American Express community.”
The Idea Exchange kicks off in Brisbane on 30 August, followed by Melbourne, Perth, Adelaide and Sydney.
Client: American Express
Vice President Marketing, American Express Global Commercial Services for Japan & Asia Pacific: Peter Likoudis
Director, Customer Marketing, Commercial Payments, Australia: Clare Kinsey
Customer Marketing Manager, Global Commercial Services: Claire Emmison
Agency: CX Lavender
Executive Creative Director: Ryan Stubna
Head of Copy: Claire Austin
Art Director: Ernesto Sumarkho
Designer: Louis Wong
Designer: Hailie LeBas
Business Partner: Jack Mason
Business Director: Lonne Snijkers
Strategic Director: Jamie Parfitt
Agency Producer: Laila Takesh
Production Company: Taxi Films
Producer: Chris Klockner
Director: Israel Rivera
8 Comments
Nice work Israel and Taxi!
Backing the brave, backing business, behind the brave ones.. All been done to death over and over and over.
Maybe an ideas lead agency would have been better than a CX agency (which isn’t true anyway)
I agree that it’s nothing original… and maybe it just came out of a client/agency workshop (which basically means the same ideas get parleyed around).
Or they could know something from their customer research that means the initiative (not that bland ad) will resonate.
Boring response maybe, but we can’t always beat up the CX agencies.
You bag this and you saw what Marcel did with Merrick Watts?
If Amex really wanted to back small business, maybe they should try lowering their exorbitant merchant fees.
There’s a reason few accept American Express.
There’s no ad here, nor was there meant to be. Isn’t it time we (and dare I say it, the usual few that comment here) realise that it isn’t all about making an ad, it’s about creating pieces that add value to a particular audience? Some may scoff and negatively comment, but the good news is that it’s an initiative that’s resonating with, and benefiting those it was intended for.
Han shot first!!!
Yes been done before, but businesses problems haven’t changed that much either. Still needing help with cash-flow etc. So if it’s helpful then great.