adam&eve/DDB’s John Lewis Xmas ad shows how the gift of a piano changed Elton John’s life
John Lewis & Partners has released its Christmas ad for 2018, rewinding through the Sir Elton John’s life story to the point where he was given his first piano.
The film, titled ‘The Boy and the Piano’, is soundtracked by the musician’s first major hit, Your Song, and is the 10th Christmas campaign created for the department store by adam&eve/DDB, London. It was directed by Academy’s Seb Edwards.
The ad tells how one gift in particular inspired and influenced the course of a little boy’s life. That little boy just happens to be Elton John. The story begins in present day and works backwards chronologically through Elton’s life, right until the moment he received the special gift of his grandmother’s piano that changed his life forever because some gifts are more than just a gift.
As part of a change in media strategy that reflects its recent ‘& Partners’ rebrand, John Lewis and Waitrose Partners (employees) had opportunity to share the two minute 20-second advert first at 6am, before being launched on the company’s social media channels, johnlewis.com and in shops at 8am. The ad will first air on TV this evening at 9.15pm on ITV, during Dark Heart. ITV viewers may have also noticed that yesterday, as a hint towards the launch of the advert today, the soundtracks to some of the channels most iconic shows, including Coronation Street and This Morning, were given a little twist when they were played solely in piano notes.
Craig Inglis, Partner and Customer Director, John Lewis & Partners said: “Think back to all of the Christmases that you have enjoyed over the years – I’m sure there is one very special gift that stands out above all others. That’s the magical feeling we wanted to bring to life this year. The ad tells the story of why Elton’s piano was more than just a gift and we hope to remind customers of that special moment when they’ve given a gift at Christmas time that they know will be treasured forever.
Elton John said: “The John Lewis Christmas campaign has so many warm memories for me and my family. It’s been a lovely opportunity for me to reflect on my life in music and the incredible journey I have been on, and how first playing my Grandmother’s piano marks the moment when music came into my life. The ad is absolutely fantastic and I’ve truly loved every minute of being a part of it.”
The speculation in recent months around the costs associated with this year’s ad is wildly inaccurate and our total spend is similar to previous years. The Christmas TV ad is an important investment for John Lewis and is a crucial part of our overall marketing campaign, driving sales throughout the key Christmas trading period. To date it has proven to be one of the most effective marketing campaigns in the industry, delivering an excellent return on investment.
When first approached to be part of this year’s John Lewis Christmas ad, Elton requested that a portion of his fee was to be donated to the Elton John Charitable Trust.
In John Lewis’s most experiential Christmas campaign to date, customers shopping on Oxford Street are invited to step into the set of the ad and experience if for themselves. John Lewis’s flagship shop is hosting a 2,000 sq ft experiential space on the 3rd floor where customers can explore the dressing room, recording studio and living room sets from the ad, and interact with props, listen to recordings from Elton John’s 17-11-70 album and have photos taken at the piano.The set is just one of a range of ad experiences in the shop that will have customers stepping into Christmas on every floor. The shop, along with 14 further shops across the UK, will also have a Yamaha piano for customers to play.
In a first for the UK high street, customers will also be able to enjoy a musical light show, being projected from the shop’s Oxford Street windows every 30 minutes from 4pm. Performing Elton John’s Christmas classic, “Step Into Christmas”, the shop’s window displays will fill Britain’s busiest shopping street with music and display a one minute light show to entertain passers by.
Creative Agency
Creative Agency: adam&eveDDB
Art Director: Ant Nelson
Chief Creative Officer: Richard Brim
Account Management: Katie Briefel
Group Executive Creative Director: Ben Tollett
Chief Production Officer: Anthony Falco
Business Director: Sam Brown
Account Director: Skye Stoppani
Project Manager: Ian Hughes
Senior Producer: Sally Pritchett
Senior Planner: Charlotte Wood
Assistant Producer: Natasha Alderson
CEO: Tammy Einav
Managing Partner: Miranda Hipwell
Production Company
Production Company: Academy Films
Offline
Edit Company: The Assembly Rooms
Post Production / VFX
Post Production Company: MPC
Sound
Sound Company: Factory
45 Comments
That’s how a credit list is made.
All the bitching on this site over the dross delivered in Australia and one ad shows how far from true advertising Australia really is.
Fantastic execution
And that’s why I agree totally with, ” Now that is how you make an ad”.
Just sooooo good!
Amazing, not one Christmas cliche in sight. Learn from this Australian advertisers.
Incredibly good. Subtle, intelligent, beautifully executed and with great taste, unlike just about everything made in Oz. And budget. They had one. It shows. You get what you pay for.
Liked it more when Guinness did the backwards thing, at least it was an idea.
Content is king.
Right Guys?
One 2min film with an engrossing story and great performances and high production values is nothing on the endless supply of shooting from the hip content that gets pushed out…
Right…?
A fkg mazing.
Just wow
It’s still really about the naughty / nice Christmas decoration, isn’t it?…guys?
Wait this can’t be any good. Where’s the app? Where’s the tech? Where’s the multiple touch points? Where’s the individually tailored and micro-targeted content? I can’t interact with it or have a ‘conversation’ with the brand.
So so strong. wow
Damn.
@Yep
Trust an English guy to follow a positive comment with a haughty swipe at the entire Australian industry. Where’s your reel, kiddo?
Is it good?
But this one is a ripper.
Goosebumps.
It’s a great ad. For Elton John.
This is great for John Lewis too. Over the last decade, they’ve consistently stuck to a strategy of producing brilliant, emotional pieces that leave John Lewis associated with Christmas in a consumer’s mind. Not everything needs to be sales sales sales.
A masterclass in brand advertising.
Beautiful.
Easily
You think no shite advertising comes out of the UK?
Is it good? Really?
This years-long campaign means that John Lewis doesn’t just own Christmas, it owns gift giving full stop. Wonderful stuff.
Maybe it’s just late on a Friday afternoon after a long week, but that was genuinely moving.
John Lewis just gave us a gift.
A masterclass in brand strategy and tone.
Merry Christmas.
Absolutely beautiful.
The takeaway for any client side marketers stumbling across this thread. Don’t forget about the storytelling. The countless, painstaking, emotional pleading your creatives have been dying for you to believe in and take a risk on… its about this. Please, have some balls.
As someone with a young son, whom I buy musical instruments for – this was particularly moving.
As soon as I heard Elton John was involved I was deeply sceptical, but this is outstandingly made, different to, but still close to, what we expect from John Lewis.
Storytelling + great creative + beautiful strategic thought + sufficient budget to execute well = gold.
maybe they should have ended on a little plastic piano being bough by elton for a little kid? seems a bit rich to be selling pianos to the middle classes when there are kids on council estates who are having to resort to eating their own earwax this christmas. lovely advert though.
So amazing reading all these comments, I’ve just returned to London and everyone in the industry here thinks this is one of the weakest John Lewis Xmas ads ever made, if not the worst. Everyone is criticising it.
Having worked in Australia for years, the comments really speak volumes to how the Aussie industry glorifies work from it’s ‘bigger brothers’ being the UK and US.
It’s an average ad at best. Doesn’t hold a candle (in the wind) to some of the MLA and other ads over the past few years.
Back yourselves a bit more Straya.
I thought Elton had an ‘organ’ as in transplant.
He did get very ill on that flight back from Santiago…
https://www.telegraph.co.uk/news/2017/04/24/elton-john-hospitalised-contracting-potentially-deadly-infection/
@London Lad
Tell us more about us, English man.
Give us your hot take on what we should all be thinking. We Australians.
You English guys come out here with this sense of entitlement, this imperialistic attitude, this sense of superiority. We’re still a colony, after all, correct? We are just a lesser Britain, right? With more sun but not quite as clever. You call it Oz. You think that’s neat. We think it’s lame. The UK is not all that, friend. It’s often dour. Brexit is prissy.
The truth is we don’t look at the UK as our bigger brother. No-one actually gives a fuck. Good work is good work. In the UK, the context is completely different. People are comparing this to other John Lewis ads, viewing with intense scrutiny how it fits within that tradition. Here we’re just looking at it as an ad, and how it makes us feel.
Something you seem incapable of grasping is when it comes to both feelings and opinions, there’s not a right or wrong answer. So don’t school us, fancy boy. Don’t school us on what we should be feeling.
I think people in the Australian industry like what they like, wherever it’s from. We’re far more likely to look to NZ for inspiration than the UK. And we hate those Kiwis because they’re so incredibly talented. And we love the States. Not because we see them as a big brother, but because there’s so much great work that comes from there.
This John Lewis ad is great work. That’s my own opinion, by the way. I didn’t have to run it past anybody first.
It’s funny you feel the need to preface your own view with a description of what ‘everyone in the industry here’ thinks of it. Almost as if you’re scared to have a view of your own.
Maybe back yourself a bit more.
@ Copy Desk
First, I’m not from the UK – just being honest about the standard of work in Oz which as anyone half aware will know has been decimated in recent years. Good TV work is very few and far between, that’s just a fact. If you can’t see that then you don’t have much grasp on the industry ol’ cobber mate.
@Yep
Well you sure as shit aren’t from here.
@copydesk steady on, chippy skippy. It’s only adverts.
Just shared with my wife and daughter and both teared up.
Maybe it’s this time of year, maybe it’s something else but the generosity of the idea and what John Lewis continues to commit to is what we should applaud.
@ Copy Desk
Your anti English xenophobic rhetoric belongs on a One Nation manifesto.
…and at seven million quid, a bargain.
Real talk…Hands up all those who would NOT have this on their reel 1st or at least 2nd spot in?……. no-one? anyone? Yeah didn’t think so. Unless you’re name ends in Goodby or Wieden.
@copydesk
ahhhh, I remember my first year in advertising.
@London Lad
@Copy Desk has been haunting CB for years.
Welcome to ‘Oz’, ya goose.
Chills.
Copy Desk or Skip as he’s known?
@Ha! Ha!
One Nation are a bunch of anglophiles, so I’m not sure they’d agree with you.
This guy @London Lad took a big old generalised swipe at Australia; I simply swiped back. All’s fair in love and post-colonial imperialist critique.